KBZ Bank Myanmar Kanbawza Bank

KBZ Bank: A new generation of banking

Company Profile

KBZ Bank: A new generation of banking

For over three decades, KBZ Bank has been part of Myanmar’s growth story, working tirelessly to strengthen communities and institutions for the long term and to improve the quality of life for all.

As Myanmar’s largest privately-owned bank, we represent nearly 40 percent of both retail and commercial banking in the country, driving the success of the nation’s entrepreneurs, businesses and communities.

Today, KBZ Bank is helping to fast-track Myanmar’s development in the digital age, embracing next-generation banking.

We have seized the advantages of mobile-first technology in promoting financial inclusion and connecting our customers to the people, opportunities and places that they value most. Through KBZPay, Myanmar’s fastest-growing mobile wallet, we have brought banking beyond our 500 branches and to even more communities.

We are also transforming from the inside out, drawing on the latest technologies to work more efficiently and serve our customers better, while developing the bankers and leaders of the future.

The future of Myanmar will be built on the strength of its key institutions and KBZ Bank is leading the way.

Name:	Kanbawza Bank Limited (“KBZ Bank”)
License Issued on:	7th June1994
Founders:	U Khin Maung, U Maung Maung Myaing, U San Lin, U Tin Shwe, U Ohn Maung, and Daw Hla Hnin Khine
Current Shareholders:	*KBZ Bank is privately owned by the following shareholders. Apart from the shareholders listed below, the directors and senior management have 0% of shareholding interest in the bank.* U Aung Ko Win, Daw Nan Than Htwe, Daw Nang Lang Kham, Daw Nang Kham Noung, Daw Nang Mo Hom
Transfer of Shares:	1996 to 1999
Registered Address:	615/1, Pyay Road, Kamayut Township, Yangon, Myanmar
Board of Directors:	Chairman: U Mya Than Vice Chair: Daw Nan Than Htwe Vice Chair: U Maung Maung Vice Chair (Executive) : U Aung Kyaw Myo Independent Director: U San Thein Independent Director: U Kyaw Min Htun Director/ CEO: U Zaw Lin Aung
External Auditors:	JF Group
Board Level Committees:	Board Credit Committee (BCC) Board Audit and Risk Committee (BARC) Board Nomination and Remuneration Committee (BNRC)

Our Journey

KBZ Bank’s Timeline

1994 – 2000

1994

■ KBZ Bank was founded by U U Khin Maung, U Maung Maung Myaing, U Tin Shwe, U San Lin of EYE Group, and Daw Hla Hnin Khine, in Taunggyi, the capital of Shan State, Myanmar
■ U U Khin Maung, a Director of EYE Group was appointed as the Managing Director of KBZ Bank. U U Khin Maung is a retired Head of Physics Department from Taunggyi University
■ KBZ Bank opens its 1st Branch in Taunggyi, Shan State

1997

■ U Aung Ko Win and Daw Nan Than Htwe begin purchasing partial shares from EYE Group.

■ U Maung Maung Myaing becomes Chairman of KBZ Bank

2000

■ U Aung Ko Win and Daw Nan Than Htwe buy 100% shares in KBZ Bank to gain full ownership of the Bank, which now becomes a family-run business

■ U Aung Ko Win is appointed Chairman

■ KBZ Bank’s headquarters is relocated to Yangon, Myanmar’s commercial center and opens its first branch outside Taunggyi, Shan State, at Mingalar Zay, Yangon

1996

■ U Aung Ko Win and Daw Nan Than Htwe, former teachers in Shan State who had become entrepreneurs in textiles and food trading, were approached with an offer to buy a majority stake in the single KBZ branch

1999

■ The Central Bank of Myanmar (CBM) grants approval for the opening of KBZ Bank’s 2nd Branch

■ A new Managing Director is appointed.

2001 – 2019

2020 Onwards

BANK OWNERSHIP

KBZ Bank is an independent entity that has never been under a holding company structure. While there are other entities in Myanmar bearing the KBZ brand, KBZ Bank is not owned by any other holding company, including the KBZ Group.

KBZ Bank is a signatory of Statement by Concerned Businesses Operating in Myanmar.

KBZ Bank 2021 Snapshot

KBZ Bank strives to be the bank that Myanmar needs, whether by promoting financial inclusion through KBZPay and its 350,000 merchant and agent network, or by ensuring our 500 branches remain accessible, our tellers approachable and our financials strong. That is why we have consistently been recognised as Myanmar’s most progressive and innovative bank.

Inclusion

a) Percentage of leaders who are female = 64%
b) Percentage of employees who are female = 56%

Operation

a) Number of years in operation = 28 years
b) Number of Branches /ATMs the bank has in Myanmar
= 500 branches, 1355 ATMs.
c) No. of KBZ Bank customers = 5.2 million
d) No. of KBZPay customers =10 million
e) KBZPay total transaction amount as of Dec 2021 = 53 trillion MMK

Performance

a) Customer Satisfaction Score: KBZ Bank Customer Service NPS = 57%
b) Top of Mind awareness* = 100%
c) Total Unaided awareness* = 79%
* Markov TOMA data in Jan 2022

*Updated as of March 2020